Privacy Policy

Clean2Go Privacy Policy

Salubrity CLEAN2GO INC. (1174589094)

1. Introduction

We are committed to protecting the confidentiality of all personal information we collect from you and to complying with our obligations under the Privacy Act 1985, RSC, c. P-21 and Canada's Consumer Privacy Act (CPPA).

2. Purpose of collection

We collect your Personal Information primarily to enable us to provide products or services to you, but we may also use such information to promote or market related products or services to you.

If you choose not to provide certain Personal Information, we may not be able to provide you with the products or services you need, or an appropriate level of service.

3. Type of information collected

“Personal Information” is information or an opinion about an identified individual or a reasonably identifiable individual, whether or not such information is correct, whether or not recorded in material form.

The Personal Information we collect includes:

• name, ACN or ABN, address, contact details, date of birth.

• details referring to the payment.

• financial institution account details;

• credit card details

• records of products or services provided or received to you.

We may store the Personal Information we collect from you in various forms, including through an electronic record system. We will comply with the rules of the CPPA (Canada's Consumer Privacy Protection Act) and this Privacy Policy with respect to your Personal Information in whatever form we store.

4. Methods of collection

We will collect Personal Information directly from you when:

• you request or sign our agreement for the supply of our products or services;

• you request information about our products or services in person, by telephone or via the Internet.

We will collect such Personal Information:

• for web hosting services of this website

   and or

• to collect non-personal information (using cookies) to evaluate the effectiveness of the website, for example online marketing activities.

We may collect cookies from you about your visit to our website to help us improve our website.

Cookies are small information files which are sent to your computer's hard drive or mobile device when you visit a website and which recognize your device on subsequent visits.

For example, we may collect the time of your visit, whether you have visited our website before, whether you used a search engine to find us, and certain geographic information. For more information on disabling these cookies, please visit the privacy settings section of your browser.

We may also use web analytics tools such as Google Analytics to collect visitor information so that we can better understand how to improve our products and services. In addition to session cookies, Google Analytics uses other data collection methods such as appending query strings to an image request. We store the data generated by Google Analytics securely and do not share it with third parties.

5. Usage

We will use your Personal Information in accordance with the CPPA rules set out in the Privacy Act. We will never sell your Personal Information to third parties for commercial purposes.

We may use your personal information for the following purposes:

• verify your identity.

• provide you with products and services, provide you with information about these products and services, assist you with your requests or purchases, improve your experience on our network or provide you with better service.

• provide you with information relating to the use of our products or services.

• promote and market our products or services to you.

• administer and manage these products or services, including charging, billing and debt collection.

• carry out appropriate credit checks.

• internal management, complaint handling, planning, quality assurance and audit.

• any surveys, research and analysis (by us or our third-party service providers) with a view to improving our services.

• Understand your information and communication needs.

We will not use your Personal Information for direct marketing purposes unless you have consented to direct marketing. We also ensure that you can “opt-out” of receiving any other marketing materials.

6. Disclosure to third parties

In providing our products or services, we may disclose your personal information to:

• government agencies, governmental and regulatory authorities and other organizations as required or permitted by law.

• your authorized representatives or legal advisors (when requested by you);

• credit reporting and fraud detection agencies.

• credit providers (for credit-related purposes such as creditworthiness, credit rating, credit granting and funding).

• our affiliated companies.

• a third-party organization, but only in connection with us, to provide products or services to you (provided the third party agrees to keep this information confidential).

• marketing and communications agencies and research and analysis providers. These organizations provide survey, research, analysis and marketing communications services relating to our products and services and our industry.

• our professional advisers, including our accountants, auditors and lawyers.

You may withdraw your consent to the disclosure of your personal information by notifying us in writing at any time.

We will not disclose your Personal Information to anyone in accordance with the above policy unless:

• you authorize us to do so.

• your safety or that of other members of the community is threatened.

• we are required or permitted to do so by law.

7. Storage of personal information

We may retain your personal information in several ways, including:

• in our computer systems or databases, which may involve storing data on storage or computer systems provided by third-party providers.

• in paper files.

• in telephone records.

Where your Personal Information has been collected from us or our service providers, they may also hold copies of such information. We may combine the personal information we receive about you with other information we hold about you.

We will store your Personal Information in a secure environment where it is protected by a combination of physical and technological measures.

We have taken all reasonable steps to carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.

8. Access

You have the right to access your personal information. You may request details of your Personal Information by contacting our Privacy Officer by email: clean2goapp@hotmail.com

9. Accuracy and corrections

We will take reasonable steps to ensure that your Personal Information is accurate, complete and up to date. If you believe that the Personal Information, we hold about you is not accurate, complete or up-to-date, please contact our Privacy Officer by email: clean2goapp@hotmail.com

10. Security

We will take all reasonable steps to ensure the security of your Personal Information.

We may enter into agreements with third parties to store data, including personal information that we collect, outside of Canada. We will take reasonable steps to ensure that third parties do not violate the rules of the CPPA. The steps we will take may include ensuring that the third party is bound by privacy obligations that are the same (or substantially the same) as those that bind us and requiring the third party to have information security measures approved by us.

11. Deletion of data

If you wish to request your data or have your data deleted, you can contact clean2goapp@hotmail.com and file a request.

12. Make a complaint

If you believe that we have breached your privacy in the processing of your Personal Information, you may contact or file a complaint with our Privacy Officer and, if the issue is not resolved to your satisfaction, with the Privacy Commissioner of Canada.

13. Additional information

For more information regarding this Privacy Policy, please contact our Privacy Officer by email: clean2goapp@hotmail.com

14. Changes and current version

We may change this Privacy Policy from time to time. This Privacy Policy was last updated July 2022. A copy of the current version of our Privacy Policy is available on our website clean2goapp@hotmail.com